After an upgrade to bbm version 8.5.0.18, the bbm icon disappears from the home screen of the blackberry smartphone. also, when viewing the bbm application via blackberry world, it shows as installed.. before attempting any of the resolution steps listed below first collect logs from the blackberry smartphone.. The blackberry messenger icon is missing and the shortcut key on the side was set to bbm, though now it says it isn't set to anything. a contact sent me a messege on bbm but i didn't recieve it even though it came up as delivered.. On the menu press the blackberry key and then show all icons, if not it may be placed into a folder somewhere, if you upgraded to the latest bbm though you might have to downgrade it as its playing up for some os5 users.
The bbm icon has disappeared from my bb torch after the upgrade. it shows up in the app world but i can not find it anywhere in the phone.. Bbm icon disappeared. i deleted a main icon yesterday can you find it and put icon back up on icon page? main menu icon is disappeared and replaced by mibuddy icon. how restore main menu icon?. If the missing icon is found using universal search, please review the section ‘how to unhide icons’ that can be found below. to show hidden icons without using universal search, use the option of “show all icons” when viewing your home screen..
